Travel Insurance by Cover-More - FAQ's at Australia's most popular travel insurance provider
Saturday, July 04, 2009
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COVER
I want to buy extra coverage for a valuable item, what do I do?
Can I be covered for Snow Skiing and Snowboarding?
I am taking part in a race or sporting competition, am I covered?
I'm going overseas for over a year, will you cover me?
Are children covered for free on my policy?
What if my Luggage is delayed by a Transport Provider?
Will you cover me for a one-way trip?
What if I have a luggage item that is worth more than the specified item limit?
Does the Business policy cover for non-business travel?
How many accompanied children are allowed to travel on a policy?
Can I purchase an Annual 'Business' policy?
CLAIMS
Filling out a claim form - what do I need to include? What sections do I need to fill out?
How do I make a claim?
How long will it take to process my claim?
If I have to make a claim on my policy before I depart, can I still travel on the policy?
I’m unable to provide/obtain documentation that is required to process my claim. Can I still submit a claim for consideration?
I believe my Credit Card has Travel Insurance – does this mean I cannot claim through Cover-More?
I can't find the answer to my question in the Claims FAQ, who do I contact?
I have all my claim documentation and would like to submit it – do I have to mail the documents in?
MEDICAL
What do I do if I have an existing Medical Condition?
How long will it take to assess my existing medical condition?
When does my Doctor have to complete my Existing Medical Condition form?
If I am pregnant, is there anything I need to be aware of when taking out Cover-More travel insurance?
Are there any policy restrictions relating to coverage of Dental Expenses overseas?
Will the policy cover my Medical Expenses incurred in Australia?
I travel regularly and had an assessment done only two months ago. Nothing has changed; do I REALLY need to submit a new form?
I have a Medical Assessment Form from another travel insurance provider - can I still submit it?
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