Cover-More Travel Insurance - About Us

Australia's first choice for travel insurance


Established in 1986, Cover-More Travel Insurance is Australian owned.

We have operations in Australia, New Zealand and the United Kingdom. Our group employs more than 210 people in Australia and all of our people have chosen a specialist career in travel insurance.

Cover-More administer more travel insurance sales, medical assessments and claims than any other provider in Australia. Each year more than 1,000,000 travellers pack a Cover-More Travel Insurance with them when they travel.

It’s also comforting to know Cover-More is backed by two more quality companies - Customer Care who provide the emergency assistance and Great Lakes Australia (owned by Munich Re) who underwrite all claims.

The Customer Care team has been providing assistance services since 1988.

Their history, experience and professionalism sets them apart from competitors as they are one of the largest, most established, customer-focused assistance providers in the Southern Hemisphere.

Customer Care assists with the provision of immediate and professional help – both medical and travel related – for customers and clients in a time of need. They operate a 24 hour emergency centre, 365 days per year for customers domestically and around the world. Help is only one phone call away!

This insurance is underwritten by Great Lakes Reinsurance(UK) PLC trading as “Great Lakes Australia”, an authorised Australian insurer, regulated by the Australian Prudential Regulation Authority (‘APRA’).
Great Lakes Australia is a branch of Great Lakes Reinsurance(UK) PLC which is a limited liability company incorporated in England and Wales, and a wholly owned subsidiary of the Munich Reinsurance Company.

The Munich Re Group is one of the largest insurance groups in the world and operates worldwide with:


  • a premium income of around $68 billion
  • investments of around $340 billion
  • 33 million clients in 25 countries



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