We are Cover-More Travel Insurance Australia
Discover who we are and how we’ve protected the travel dreams and experiences of more than 15 million people worldwide each year for more than 35 years.
You will learn:
What we do: provide quality travel insurance and traveller assistance
We are a global travel insurance provider and we’ve been protecting travellers since 1986.
More than 15 million travellers worldwide trust us to protect their trips each year, including millions of Australian leisure and business travellers at home and overseas.
We help safeguard travellers from the unexpected, and support them when medical, travel or security emergencies arise.
We are here for our customers before, during and after they travel away from home, helping them feel safe, protected, and cared for every step of their journey.
Where we’ve come from: our Australian heritage
We were established in 1986 in Sydney, Australia. Since then, we have grown to become Australia’s leading provider of travel insurance.
While we have strong relationships around the world to provide global support for our customers when they need it most, our emergency assistance operations for Australian customers are based in Australia – and it’s one of the things we’re most proud of.
We don’t outsource our emergency assistance, so when you call us during your time of need, you’ll be talking with people who know what it’s like to be an Australian traveller.
In 2017, we joined Zurich Insurance Group — one of the world’s leading multi-line insurers.
With our global travel insurance expertise and Zurich Insurance Group’s worldwide insurance knowledge, we’re able to provide our customers with quality travel insurance plans, emergency assistance, and customer service.
We also partner with many well-known brands in Australia, including travel agencies, airlines, banks and other financial institutions, and major sporting clubs.
How we can help you: round-the-clock assistance
When you travel, you want to enjoy yourself – but you also want to feel safe, protected, and reassured that help is there if you need it.
We proudly provide our Australian customers with access to round-the-clock help and assistance through our world-class emergency medical assistance and health support alarm centres in Australia, Argentina, the UK, and Canada.
Our team understands our customers’ needs, so when you need emergency assistance, you’ll be talking with a team who is equipped to help you in the best way possible.
Plus, with hundreds of travel insurance and emergency specialists within our team, we’re able to meet your needs quickly, thoroughly, and effectively – anywhere, anytime.
If you’re an Australian resident and you’d like us to protect your upcoming trip, get a free online quote now or call our helpful sales team on 1300 72 88 22.
Why you can trust us: we’re an award-winning travel insurance provider
We're not the only ones who believe in our travel insurance and medical assistance – both our customers and experts do, too.
Thanks to our dedication to providing quality products and services, we've scooped up the following awards:
Winner: 2023 ITIJ Award for Travel Insurance Product Innovation of the Year – Cover-More App
Each year, the prestigious ITIJ (International Travel & Health Insurance Journal) celebrates the extraordinary efforts of companies operating in the travel and health insurance sector. Our Cover-More App was awarded the first prize in this category because of its ability to help meet our customers' consistently changing needs and demands – especially in a post-pandemic world – and enable us to help provide our Australian travellers with real-time, proactive safety information and tap-to-call assistance all in the palm of their hand.
Winner: 2022 ITIJ Award for Assistance Company of the Year
The prestigious ITIJ (International Travel & Health Insurance Journal) awarded our travel and medical assistance company World Travel Proteciton (also known as Cover-More Assist to our leisure travellers) for its resilience and innovation in adapting to the changing needs of travellers during the pandemic to help ensure they were safe and cared for.
Winner: 2019 Reader’s Digest Quality Service Award for Best Travel Insurance
Voted by Australians to help showcase the best travel insurance in the country, this award was granted to highlight Cover-More’s outstanding customer service.
Winner: 2019 Mozo Experts’ Choice Award for Exceptional Quality - Premium Single Trip
Winner: 2019 Mozo Experts’ Choice Award for Exceptional Quality - Premium Annual Multi-Trip
Mozo experts analysed 243 international travel insurance policies from 66 different insurers to find the best travel insurance available in 2019, and presented Cover-More with two awards for the second year running for our two comprehensive travel insurance products.
Winner: 2019 The Travel Awards' Travel Insurance Provider of the Year
Winner: 2018 The Travel Awards' Travel Insurance Provider of the Year
The Travel Awards are the benchmark for excellence within the Australian travel industry and are judged by more than 50 of Australia’s most experienced travel industry alumni and experts.
Winner: 2018 Mozo Experts’ Choice Award for Exceptional Quality - Premium Single Trip
Winner: 2018 Mozo Experts’ Choice Award for Exceptional Quality - Premium Annual Multi-Trip
After examining over 60 different travel insurers to locate the best travel insurance products, Mozo awarded Cover-More for our two premium travel insurance products, which offer customers high levels of both protection and policy benefits.
Work with us: are you interested in a career at Cover-More travel insurance?
At Cover-More, we love working with passionate, hard-working people who care. You can learn about Cover-More career opportunities here.
Interested in being a Cover-More Australia affiliate? Learn more here.
Want us to protect your trip?
Find out how we can help keep you travelling safely today.