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When accidents happen make sure you're protected

Seven young Australians were severely injured when two speedboats collided in Koh Samui.

Four of the injured Australians, Natalie, Chloe, Vanessa and Katie - were protected with a Cover-More travel insurance policy. Within two hours of the incident, Cover-More had 2 air ambulance jets, 3 doctors and 4 nurses on the way.

The total bill came to over $150,000.

What Natalie had to say

"I would like to say a huge thank you for your professional and speedy assistance after my three friends and I were involved in a boat crash in Thailand. Being young and naïve we purchased Cover-More travel insurance the day before we flew out, at our parent’s insistence. Without question it is the best thing I’ve ever bought.

I believe Cover-More’s rapid response to the situation saved my life. Given my injuries (10 broken bones including collarbones, ribs, wrist, pelvis and foot; brain haemorrhage and punctured lung) I was not in a position to make any decisions. Cover-More liaised with our parents and hospitals in Koh Samui and Bangkok to ensure we received the best medical treatment.

Cover-More were phenomenal in arranging an air ambulance to fly us to an international hospital in Bangkok where we underwent surgery and rehabilitation. Additionally, Cover-More paid for our parents to fly over, reimbursed our unused accommodation and flights, and covered the items we lost in the accident. Cover-More were efficient, empathetic and stress-free to deal with. From this experience I have learnt the value and peace-of-mind of using a reputable insurance company. I am blown away by Cover-More’s comprehensive service and very highly recommend the company to any future travellers."

- Natalie Hensby