Travel Insurance by Cover-More - Australia's most popular travel insurance provider

When accidents happen make sure you're protected

Seven young Australians were severely injured when two speedboats collided in Koh Samui.

Four of the injured Australians, Natalie, Chloe, Vanessa and Katie - were protected with a Cover-More travel insurance policy. Within two hours of the incident, Cover-More had 2 air ambulance jets, 3 doctors and 4 nurses on the way.

The total bill came to over $150,000.

What Natalie had to say

"I would like to say a huge thank you for your professional and speedy assistance after my three friends and I were involved in a boat crash in Thailand. Being young and naïve we purchased Cover-More travel insurance the day before we flew out, at our parent’s insistence. Without question it is the best thing I’ve ever bought.

I believe Cover-More’s rapid response to the situation saved my life. Given my injuries (10 broken bones including collarbones, ribs, wrist, pelvis and foot; brain haemorrhage and punctured lung) I was not in a position to make any decisions. Cover-More liaised with our parents and hospitals in Koh Samui and Bangkok to ensure we received the best medical treatment.

Cover-More were phenomenal in arranging an air ambulance to fly us to an international hospital in Bangkok where we underwent surgery and rehabilitation. Additionally, Cover-More paid for our parents to fly over, reimbursed our unused accommodation and flights, and covered the items we lost in the accident. Cover-More were efficient, empathetic and stress-free to deal with. From this experience I have learnt the value and peace-of-mind of using a reputable insurance company. I am blown away by Cover-More’s comprehensive service and very highly recommend the company to any future travellers."

- Natalie Hensby