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    Coronavirus Travel Insurance Benefits

    Looking for travel insurance benefits that provides cover for costs related to COVID-19? From 9 December 2020 onwards, if you buy a new policy on our international, inbound and domestic plans you’ll receive cover for a number of COVID-19 travel insurance benefits.

    So, whenever you’re able to escape the everyday and explore the natural beauty of Australia or an overseas destination smartraveller marks as safe during the current coronavirus pandemic, our COVID-19 travel insurance benefits can help give you peace of mind and extra confidence to book the trip you’ve been longing to take.

    Our Best COVID-19 Travel Insurance Benefits

    From 9 December 2020, new policyholders will now receive the below extended travel insurance cover for common scenarios relating to COVID-19:

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    Cover for COVID-19 Overseas Medical Costs*#~

    When travel restrictions are eased, our international and inbound plans provide cover for medical treatment expenses incurred overseas if you’re diagnosed with COVID-19 by a qualified medical practitioner while on your journey*.

    COVID-19 Cancellation

    Cover for COVID-19 Cancellations*

    Our domestic and international plans provide cover for a number of unforeseeable amendment and cancellation costs relating to COVID-19 if you have added our cancellation cover to your policy.

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    Cover for Additional COVID-19 Expenses*#

    Our domestic and international plans provide cover for a variety of additional costs should you find your trip plans are cut short or need to change as a result of various COVID-19-related reasons.


    Our COVID-19 travel insurance benefits also provide cover for unexpected travel delays and disruptions for special events relating to COVID-19 if you’re travelling within Australia or New Zealand. To find out what we do – and don’t – cover under these sections, check out our Product Disclosure Statement (PDS).

    For more information on our COVID-19 travel insurance benefits, visit our COVID-19 travel insurance FAQs page or see our detailed benefits page.

    Our COVID-19 Travel Insurance Benefit Exclusions

    Unfortunately, our COVID-19 travel insurance benefits can’t cover absolutely every scenario that may occur as a result of the global pandemic. We encourage you to read the PDS and check out our COVID-19 FAQs page before you consider purchasing our travel insurance to ensure it’s adequate for you and your trip.

    We will not pay for any claims arising from or caused by COVID-19 if:

    • you incur costs or expenses as a result of a government or public health authority mandatory quarantine or isolation order being imposed on you in relation to cross area, border, region or territory travel.

    • the government bans travel before or during travel such as: “Do Not Travel” travel warnings; government directed border closures; or mandatory quarantine or self-isolation requirements related to cross area, border, region or territory travel.

    • your claim is caused by the threat – or perceived threat – of COVID-19.

    Please note: some of our coronavirus travel insurance benefits only apply if you are travelling within Australia and New Zealand.

    This is general advice only.
    *Limits, sub-limits, conditions, and exclusions apply. For full details on exactly what’s covered by our COVID-19 travel insurance benefits, please read our Product Disclosure Statement (PDS) document.
    ~Medical cover will not exceed 12 months from onset.
    #Cover for additional and medical costs related to COVID-19 are not available on our Domestic Cancellation Plan.
    †Cover for additional, amendment and cancellation costs related to COVID-19 are not available on our International Medical Only Plan or our Inbound Plan.