Cover-More has been protecting the travel dreams of Australians travelling domestically and internationally for 30 years. In 2015, we provided travel insurance to more than 2.2 million travellers and helped more than 35,000 customers with emergency assistance.
While we have strong relationships around the world to provide global support for our policyholders, our customer operations are based in Australia. It’s one of the things about Cover-More we’re proud of here. We don’t outsource our emergency assistance, so when you call you’ll be talking with people who know your policy.
Cover-More has approximately 40% market share* of the travel insurance business in Australia. It’s a strong position and one we intend to grow further.
Cover-More is not an insurer. Worldwide we seek to partner with like-minded underwriters who share our values and our approach to business and customers—underwriters who also understand local market issues and global business dynamics.
In Australia, New Zealand and the United Kingdom, Cover-More travel insurance is underwritten by the Munich Re Group, one of the largest insurance groups and leading risk carriers in the world.
We entered into a long-term global underwriting arrangement with Munich Re in 2009, and have recently renewed this for a further five years. In Australia, Munich Re presents their underwriting presence as Great Lakes Australia.
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* Figures current as of December 2013. For more information, please view the Prospectus information.