All Cover-More Travel Insurance policyholders have access to our globally available, 24/7 in-house emergency medical and travel assistance team.
Our team works tirelessly, assisting our policyholders when they need help, whether that’s for medical treatment, payment of hospital bills, or assistance with lost or stolen passports and travel documents.
The best emergency contact number will depend on the country you're calling from. We have local toll-free numbers available in the most popular destinations:
Charges apply if calling from a pay phone or mobile phone.
If you experience any difficulties with the toll free numbers or if you are calling from any other country, call the direct number below:
Please have your Cover-More Travel Insurance policy number and a call back number ready when you call. If you need to fax any information through with your assistance case number or policy number, fax +612 9954 6250.
Cover-More’s highly experienced emergency medical assistance team works out of Brisbane, Sydney, Shanghai and Kuala Lumpur.
With over 280 people in our global medical team, including 10 doctors, 38 registered nurses, numerous psychologists, case managers and support professionals, we are equipped to deliver care to thousands of customers every year, whenever and wherever they may need it.