All Cover-More Travel Insurance policyholders have access to our globally available, 24/7 in-house emergency medical and travel assistance team.
Our team works tirelessly, assisting our policyholders when they need help, whether that’s for medical treatment, payment of hospital bills, or assistance with lost or stolen passports and travel documents.
The best emergency contact number will depend on the country you're calling from. We have local toll-free numbers available in the most popular destinations:
Charges apply if calling from a payphone or mobile phone.
If you experience any difficulties with the toll-free numbers or if you are calling from any other country, call the direct number below:
Please have your Cover-More Travel Insurance policy number and a call back number ready when you call. If you need to fax any information through with your assistance case number or policy number, fax +612 9954 6250.
Cover-More’s highly experienced emergency medical assistance team works out of Brisbane, Sydney, Shanghai, Kuala Lumpur, and Toronto.
Our global team includes doctors, registered nurses, registered paramedics, security professionals and case managers. We are equipped to care and support customers all around the world, whenever and wherever they may need it.