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Contact Us

Call or email us with your questions or comments about Cover-More Travel Insurance. Alternatively browse our Frequently Asked Questions and Claims sections for additional information about our travel insurance.

Customer ServiceClaimsEmergency Assistance
Phone: 1300 72 88 22
Fax: 02 9202 8001
Frequently Asked Questions
Phone: 1300 36 26 44
Fax: 02 9202 8098
Submit a claim online
Find the emergency contact number for the country you’re calling from

If you are calling from overseas our Claims and Customer Service number is +612 8907 5000.

Address

Head Office Location

Level 2, 60 Miller Street, North Sydney, NSW 2060

Cover-More Postal Address

Cover-More Insurance Services, Private Bag 913, North Sydney, NSW 2059

24 / 7 Emergency Assistance

Find global contact information for our 24-hour Customer Care emergency assistance team.

Claims Complaints Process

If you feel that your claim has not been handled correctly, we would like to hear from you. Please follow up using our guide to lodging a complaint.

Media Enquiries

For all media enquiries contact media.enquiries@covermore.com.au.

Send Us an Email

Simply fill in the form below for any travel insurance comments or queries you have. We aim to respond to your message within 24 hours.

Contact Form

Global Emergency Assistance Numbers

The emergency contact number will depend on the country you're calling from:

  • USA: 1800 937 9763
  • Canada: 1800 645 8714
  • UK: 0800 892 014
  • New Zealand: 0800 445 524
  • Other Countries: +612 8907 5619