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Contact Us

Call or email us with your questions or comments about Cover-More Travel Insurance. Alternatively browse our Frequently Asked Questions and Claims sections for additional information about our travel insurance.

Customer Service Claims Emergency Assistance
Tel: 1300 72 88 22
Fax: 02 9202 8001
Frequently Asked Questions
Phone: 1300 36 26 44
Fax: 02 9202 8098
Submit a claim online
Find the emergency contact number for the country you’re calling from

If you are calling from overseas our Claims and Customer Service number is +612 8907 5000.


Head Office Location

Level 2, 60 Miller Street, North Sydney, NSW 2060

Cover-More Postal Address

Cover-More Insurance Services, Private Bag 913, North Sydney, NSW 2059

24 / 7 Emergency Assistance

Find global contact information for our 24-hour emergency assistance team.

Media Enquiries

For all media enquiries contact [email protected].

Complaints Process

If you think we have let You down in any way, or our service is not what you expect (even if through one of our representatives), please let us know. We will put you in contact with someone who can help to resolve the complaint. See our guide to lodging a complaint for details which includes our Complaints form.

General Enquiries

Simply fill in the form below for any travel insurance comments or queries you have. We aim to respond to your message within 2 working days.

Contact Form

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Global Emergency Assistance Numbers

The emergency contact number will depend on the country you're calling from:

  • USA: 1800 937 9763
  • Canada: 1800 645 8714
  • UK: 0800 892 014
  • New Zealand: 0800 445 524
  • Other Countries: +612 8907 5619