Issued: 5 January 2018
A significant snowstorm, described as a ‘bomb cyclone’, is affecting the east coast of the United States and parts of Canada. The storm is expected to bring severe weather conditions including wind gusts as strong as 80 mph along the eastern coast and up to 10 to 12 inches of snowfall, which has resulted in power outages and thousands of flight cancellations.
If you are affected by the event and need medical assistance, please call or 24-hour emergency assistance team immediately on +61 2 8907 5619. We further urge you to pay close attention to the local media and emergency services, including the DFAT smarttraveller website.
Subject to the terms, conditions, limits, and exclusions contained in your Product Disclosure Statement (the “PDS”) and our assessment of your claim, there may be provision to claim for the following expenses if your travel plans are directly affected:
To submit your claim, please remember:
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘The Benefits’ and ‘General Exclusions’ section of the PDS.
If you are travelling and require travel or medical assistance, please contact our 24-hour emergency assistance team on +61 2 8907 5619.
For any general enquiries regarding the event please contact our Customer Service team on 1300 72 88 22 between 8am and 7pm Monday to Friday, 9am to 4pm Saturday and 10am to 3pm Sunday.