Where are you going?
Enter the destination(s) you plan to visit or select them from the list of countries and regions in the dropdown.
Planning a stopover? If you’re in a country for less than 72 hours, you do not need to list it as a destination.
Don’t currently know all the countries you’ll be visiting? You can select a region to obtain cover for all countries within that region, or you can select “Anywhere in the world”. Important: If selecting “Anywhere in the world”, your policy will not provide cover for claims arising in countries that are subject to sanctions. Your safety is paramount, so please read and familiarise yourself with the “Standing Travel Alert for High Risk and Sanctioned Countries” when undertaking worldwide travel – and before making any side trips to neighbouring countries – to ensure you have adequate cover.
Going on a cruise? If your cruise is in inland Australia (e.g. on the Murray River) or in Australian coastal water (e.g. the Kimberley), enter or select “Australia”. If your cruise embarks and disembarks from Australia ports only without any stopover at a port outside of Australia (e.g. a “Sampler Cruise” or cruise from Sydney to Brisbane), enter or select “Domestic Cruise”. If your cruise is overseas (e.g. a European river cruise, a Caribbean cruise, or a cruise from Sydney to Hong Kong), enter or select the country or region you will spend the most time in during your trip.
Want to come to Australia on our Inbound Plan? Select “Australia Inbound”.
When do you depart?
Enter the date you will leave your home to start your trip.
When do you return?
Enter the date you will arrive home based on AEST (considering any time differences/zones and travel times).
Duration of each trip?
Select the maximum trip duration that best suits your needs.
The maximum trip duration you select will apply to each separate trip you take during the 12-month period of your policy.
For cover to apply, you cannot take trips that exceed this maximum duration. If you make a claim related to a trip that exceeds this maximum duration, it may be declined.
The maximum trip duration you select will be shown on your Certificate of Insurance.
Age of each traveller?
Enter the age (as of today) of each adult and child to be included on the policy.
Important Information Regarding: Attacks on Ukraine
Issued: 02 March 2022
Background
Since Thursday 24 February, it has been widely reported in the media that Russian Military began to advance towards Ukraine which has progressed into a military offensive in several cities in Ukraine and continues at the time of this advice.
Several countries have imposed sanctions against Russia due to this ongoing event. These sanctions may make it unsafe or impossible to travel to or from certain locations. Medical care may also be difficult to obtain in certain locations.
If you have been directly affected by this event and need medical assistance, please call our 24 hour emergency assistance team immediately on +61 2 8907 5619. We further urge you to pay close attention to the local media and emergency services, including the DFAT smart traveller website.
DFAT advice as at 01/03/2022:
- As at 24/01/2022, DFAT has listed travel advice for Ukraine as ‘Do not travel’.
- As at 27/02/2022, DFAT has listed travel advice for Russia as ‘Do not travel’.
- As at 20/02/2022, DFAT has listed travel advice for Belarus as ‘Do not travel’.
Policy coverage:
Costs that are not covered by your policy
- There is no cover for claims arising as a result of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection or military or usurped power.
- There is no cover for claims arising from any government intervention, prohibition, sanction, regulation or restriction or court order.
Free Extension of Insurance
If the relevant time of your current trip pre-dates this travel advice and your travel is disrupted due to this event, impacting your ability to return home on your policy end date, your policy will freely extend until you are physically able to return home as soon as it becomes possible.
Important general advice
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘The Benefits’ and ‘General Exclusions’ section of the PDS.
Contact us
If you are travelling and require travel or medical assistance, please contact our 24 hour emergency assistance team on +61 2 8907 5619.
For any general enquiries regarding the event please contact our Customer Service team on 1300 72 88 22 between 8am and 7pm Monday to Friday, 9am to 4pm Saturday and 10am to 3pm Sunday.
Discover Our COVID-19 Cover
To find out what our current* benefits do – and don’t – cover, please read:
Plus, for helpful destination-based COVID-19 information, don't forget to check the COVID-19 Travel Risk Tool before and during travel.
*The cover information contained on the above pages refers to Cover-More policies sold on or after 26 June 2023. For cover information on policies sold prior to this date, please read the relevant PDS.