Are adventure activities or extreme sports planned for your next trip? You may have some questions about our policies and coverage. We're here to help answer them! For more information, check out our Adventure Sports Travel Insurance page.
No. Our policies automatically cover a range of adventure activities. You do not need to buy a specific policy for this cover to apply. If your planned activity is not listed on our website or in the Product Disclosure Statement, we may be able to cover it. Give us a call on 1300 72 88 22 to check. If you want cover for riding a motorcycle/moped or for winter sports, include these cover options in your policy. An additional premium will apply.
There is a good chance the activities you love are covered by your Cover-More policy. We automatically cover a wide range of activities including white water rafting, skydiving, bungy jumping and more! You need to ensure reasonable care is taken and all protective equipment is worn.
We do not automatically cover winter sports or motorcycle/moped riding. You need to purchase these optional cover options for coverage to apply. Even when you pay the additional premium, you still need to meet the conditions outlined in the PDS.
Yes. Our travel insurance automatically covers a variety of adventure sports. If the activity you plan on doing is not listed on our website or in the PDS, we may be able to cover it. Contact us on 1300 72 88 22 to check. If you want cover for winter sports or riding a motorcycle/moped, include these optional cover options in your policy. An additional premium will apply.
If you're planning to travel within Australia, cover is provided for your sports equipment with a $300 item limit. You may be able to increase the item limit by paying an additional premium. Coverage does not apply to the item whilst in use.
No medical cover in Australia is available under Domestic policies. This is standard across all travel insurers. Discuss the medical coverage options available to you with Medicare or your private health fund.
Yes. We can provide cover for your sports equipment but only when it is not in use. Travel insurance can protect items if they get lost, stolen or damaged while you’re travelling. Our Premium International Plan provides cover up to $750 for any one item, set or pair of items, which includes sport equipment, while the item limit for our Domestic Plans is up to $300. If you’re taking expensive gear on your trip, consider increasing the luggage item limit. You can do this by paying an additional premium. Keep in mind that you must be able to provide receipts or valuations less than 24 months old if requested.
Every traveller has a different budget so select the excess amount you feel comfortable with. Remember that the higher the excess, the lower the premium. You can choose an excess amount from either $0, $100 or $250 for an international policy. A set excess of $50 applies to our Domestic Plans. An excess is the first amount of a claim we will not pay and is applied to each claimable event.
We cannot provide cover while you are participating in a professional capacity. However, we can offer policy benefits that are unrelated to you competing. This includes cover for incidents like travel delay and lost luggage.
Yes. You can be protected for Winter sports as long as you’ve added this to your policy. An additional premium will apply. Our optional Winter Sports Cover option provides protection for skiing, snowboarding and snowmobiling. Remember that you must be on-piste, not racing and not competing in a professional capacity. You do not need to take out Winter sports cover for snow tubing, sledding, sleigh riding or ice-skating. Have a read of our Winter Sports Cover page for more information.
You are not automatically covered for this activity. To get cover for driving or riding a motorcycle/moped, you must select our optional Motorcycle/Moped Cover to include it in your policy. This activity requires an additional premium when purchasing your travel insurance. You can add this extra cover when finalising your policy online or by calling us on 1300 72 88 22.
Even if you pay the additional premium, you will only be covered if:
No cover applies for Personal Liability. You are responsible for any costs associated with damage to the motorcycle, moped or property or injury to another person.
No. You do not need to add extra cover to participate in this activity. Cover-More policies automatically include coverage for riding an ATV/quad bike. You must ensure that all safety equipment is worn and reasonable care is taken.
Yes. We can cover this activity. You do not need to add scuba diving cover to your policy as it is automatically covered. You need to hold a valid Open Water Diving Certificate or dive with a qualified diving instructor.
There is no altitude limit imposed on your policy. Take reasonable care and know your limits and capabilities before going on a high altitude trek. It’s important to remember that rescue helicopters can only operate up to a certain altitude. This can increase the difficulty of a rescue operation. Rest assured we will do our best to assist you if something goes wrong.
Yes. You do not need to take out a specialised policy to be covered for trekking to Mount Everest Base Camp. Trekking, hiking and bushwalking are activities that are automatically covered. There are no altitude limits on these policies*. However, rescue helicopters can’t fly in bad weather conditions or beyond a certain altitude. We have assisted customers doing the Base Camp trek, and we can help you if something unfortunate happens.
We are sorry to hear you have been injured but we’re here to help! For emergencies, contact the local emergency number if you need an ambulance. When you are able to do so, call our Emergency Assistance team on +61 2 8907 5619. We can provide assistance if you are admitted to hospital or need help finding an English speaking doctor. Our team of medical professionals can also talk you through the care you are receiving. Please have your policy number and a call back number ready when you phone our team.
Looking for inspiration on your next adventure? Check out our blog "Get your adrenaline pumping: Five epic experiences".
Ready to protect your adventure holiday? Get a quote today!
*Note: there is no cover if you are mountaineering or rock-climbing using guides, ropes, rock-climbing equipment or oxygen, so please check the PDS before deciding if our cover is suitable for your trek.