Issued: 25 July 2018
Greece is experiencing significant wildfires that broke out Monday afternoon (local time) with over 74 people dead and 187 injured so far, burning through forests and homes of locals resulting in seaside towns near Athens being filled with smoke, as well as some local ferry services and roads being closed off.
Please note at this stage there appears to be minimal impact on the city of Athens itself. DFAT have confirmed no Australians have been reported injured or missing in the fires. No airline services have yet been affected by this event.
If you have been directly affected by these fires and need medical assistance, please call our 24 hour emergency assistance team immediately on +61 2 8907 5619. We further urge you to pay close attention to the local media and emergency services, including the DFAT smart traveller website.
For policies/trips with a Relevant Time prior to 24 July 2018
If you have been affected by this event there may be provision for you to claim for benefits provided by your travel insurance policy. Claims will be assessed in accordance with your Product Disclosure Statement and may vary depending on the type of policy you purchased.
There is no cover for policies issued after this date as it would no longer deemed an unforeseeable event.
This information must be read in conjunction with the Product Disclosure Statement (PDS) as certain terms, conditions, limits, and exclusions apply. These terms, condition, limits and exclusions are detailed in the PDS and in particular we draw your attention to ‘The Benefits’ and ‘General Exclusions’ section of the PDS.
If you are travelling and require travel or medical assistance, please contact our 24 hour emergency assistance team on +61 2 8907 5619.
For any general enquiries regarding the event please contact our Customer Service team on 1300 72 88 22 between 8am and 7pm Monday to Friday (AEDT).