This advice applies to customers who are concerned or may be affected by the recent Outbreak of the Zika Virus.
On the 22nd January, the Australian Government advised that a number of countries had been affected by an outbreak of a mosquito-borne virus known as the Zika Virus.
“The Zika virus (ZIKV) is a mosquito-borne disease, which is transmitted by some species of Aedes mosquito, particularly Aedes aegypti.”
“Recent outbreaks in Brazil and French Polynesia have raised concerns that there is a possible association between infection with Zika virus in pregnant women and certain birth defects (including microcephaly, a severe birth defect in newborn babies). The causal link is not yet scientifically proven.”
This information is current to 8th February 2016 and we recommend you regularly check for updates http://smartraveller.gov.au/bulletins/zika_virus.
Your policy provides a number of benefits, conditions, limits and exclusions that may be relevant to Your travel plans. You should read the Product Disclosure Statement (PDS) which outlines the extent of Your travel insurance cover. Some words used in this document have a special meaning as defined in the PDS.
Claims can be submitted through our online claims portal: https://claims.covermore.com.au/
Remember, You must take all reasonable steps to mitigate Your out of pocket expenses. We encourage You to speak with Your travel agent or transport provider as soon as possible to minimise Your out of pocket expenses.
Travel insurance provides cover for unforeseen events only.
This information must be read in conjunction with the PDS as certain terms, conditions, limits and exclusions apply. These terms, conditions, limits and exclusions are detailed in the PDS and in particular we draw Your attention to ‘The Benefits’ and ‘General Exclusions’ sections of the PDS.
If you are overseas and require travel or medical assistance, please contact our 24 hour Emergency Assistance team on +61 (2) 8907 5619.
If you have any further enquiries please contact our Customer Service team on 1300 728 822 between 8.00am and 7.00pm Monday to Friday (AEDT).