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      Sail more and worry less –
      what you get with our Cruise Cover

      Want to stay financially buoyant while you see more, laugh more, and eat more on the high seas? Then cruise with us at Cover-More!

      Useful

      Cruise Cancellation Cover

      Supportive

      Onboard Medical and Dental Cover

      Dependable

      Ship-to-Shore Medical Cover

      Extensive

      Coverage on and off the ship

      Useful

      Cruise Cancellation Cover

      Supportive

      Onboard Medical and Dental Cover

      Dependable

      Ship-to-Shore Medical Cover

      Extensive

      Coverage on and off the ship

      Good to know: We’ve answered a bunch of common questions about travel insurance, our cover, and more on our FAQs page. If you don’t feel like picking up the phone, take a read because the answer you’re looking for might be there.

      Here’s what our travel insurance with adventure activities cover offers you

      We cover what we say we will, so have a quick look at the tables below to see what’s covered, what‘s not and the cover limits.

      You should also peek at the Policy Disclosure Statement (PDS) – it’s the source of truth when it comes to our limits, exclusions, and conditions. Yes, it might sound dull (it is a bit) but you need to read it to help you choose the best travel insurance including adventure sports for you and what you’ll be getting up to on your trip.

      Read the big print: For any of you wannabe Stephanie Gilmores and Greg Normans out there, we’re sorry, but we only provide cover for the activities listed in the PDS if you’re doing them recreationally and in a non-professional capacity. You’re not meant to be working on holiday after all…
      travel-cover travel-cover

      *Limits, sub-limits, conditions, and exclusions apply. Please read the PDS for all the details.

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      Uncover more:
      what you should know before you go

      Wherever you end up cruising, go into it with your eyes open.

      Cruises can be your boarding pass to relaxation. (Hello, stops at Bliss Bay, Chill-out Cove and Feet Up Fjord!) But if the tide turns and you become sick or injured, your luggage goes on a trip of its own, or you miss a shore excursion, it can be expensive to make the situation right. But there’s no need to stress about the unknown — that’s why we’re here. Caring about you is what we do. 

      Our Cover-More Cruise Cover can protect you against onboard medical expenses, a worst-case medical evacuation, the cost of replacement luggage and even trip cancellation, up to the cancellation amount you’ve included in your policy. 

      Yes, our travel insurance for cruising lets you chart the waters ahead with confidence, knowing you’ve got us – an experienced crew – behind you, always. 

      For starters, you’ll want to get a quote for a policy with cover for cruises included by either clicking on one of our orange quote buttons at the top and bottom of this page, or by calling us for a chat on 1300 72 88 22. 

      But before you do buy our cruise travel insurance cover, make sure you read the PDS to ensure a Cover-More policy is right for you.

      Next, when you’re looking at our quote box, there are a few steps to follow to get the right cover for you:

      1. In the ‘Where are you going?’ section: If your cruise is overseas, you’ll need to select the country or region you’re going to – or if you’re going all over (again, lucky you!), select ‘Anywhere in the world’. If it's an Australian cruise you’re taking, choose ‘Domestic cruise’ (not ‘Domestic’). You’ll then be offered an international plan. This may sound a little odd, but you’ll need overseas medical expenses cover for your domestic cruise, and our domestic plans exclude cover for any medical expenses in Australia. Still got questions about which destination to pick when getting a quote? See below for more details on how to choose your cruise destination. 
      2. Next, choose the dates of your trip, add the age of the traveller(s) you want to include, and then select ‘Get quote’. We told you it was easy! 
      3. Now you can select the best plan for you, including whether you want a single trip policy or an annual multi-trip policy if the option is available. 
      4. You’ll then be asked if you are travelling for two or more nights on a sea or ocean cruise. If you’re reading this because you’re interested in our Cruise Cover and going on a cruise for two or more nights, the answer to this question will need to be ‘Yes’ for cover to be added to your policy. If you select ‘No’, you’ll have no cover for anything related to your cruise. Eek! Slightly-boring-but-important information: if you include our Cruise Cover in your policy, an additional premium will apply. Oh, and you’ll see this cover listed on your Certificate of Insurance when it arrives in your inbox along with other important policy information.
      5. Continue to follow the prompts to complete your policy purchase (read: tell us your details, declare your existing medical conditions, tell us how you want to pay), and then purchase your policy. Easy.

      Additional helpful information on how to choose the correct destination when getting a quote for our Cruise Cover: 

      • If you’re cruising within Australia on an inland waterway (e.g. a Murray River cruise) or within Australian coastal waters (e.g. a Kimberley cruise where the cruise does not leave these waters), please chose or enter ‘Australia’ for a domestic plan. You don’t need our Cruise Cover for this type of cruise – your base plan will provide the cover you need. (You’re welcome!) 
      • If you're cruising from a port in Australia to another port(s) in Australia and the cruise ship does not stop at a port outside of Australia (e.g. a cruise from Sydney to Brisbane or a Kimberley cruise that leaves Australian waters), please choose or enter ‘Domestic cruising’ as you’ll need an international plan to ensure you’ve got our Overseas Medical and Dental (including emergency repatriation/evacuation) cover in your policy. 
      • If you're cruising overseas, possibly stopping in many destinations (e.g. a European river cruise, a Caribbean cruise, or a cruise from Hong Kong to Sydney) or cruising from a port in Australia to another port or ports outside Australia (e.g. Sydney to Singapore), please enter every country you will be travelling to or enter a region. 

      Absolutely. When you ask for a quote, you will take the same online medical assessment all our travellers go through, whether they are going on a cruise or not.

      If we’re happy to provide cover for your medical condition(s), and you pay any extra premium to us as part of your policy cost, we will be able to offer you cover for your pre-existing medical condition(s).

      Oh, and if you decide to tell us about some medical conditions and not others, you run the risk of a claim being denied as a result. Don’t say we didn’t tell you!

      Want to know more? Our existing medical conditions page has a brilliant list of conditions we automatically provide cover for. For anything that’s not on this list, you may – or may not!  – have to pay a little extra to include the cover in your policy. Take the online medical assessment during the quote process to find out.

      Good to know: If we do not approve one or more of your existing medical conditions, we can still provide cover for other travel mishaps such as lost luggage and travel documents, and any illness or injury not relating to your existing medical condition. Awesome, huh?

      Even when you have set your compass to cruise for two nights or more, sometimes you won’t need our Cruise Cover. Yes, in some situations your base plan can provide you with what you need!

      If you are:

      • not travelling on a cruise ship on the sea or ocean
      • travelling on a ferry
      • cruising on Australian or international rivers (e.g. on the Murray River, the Rhine, or the Danube River)
      • sailing in Australian waters on a boat with sails

      …then our Cruise Cover is not required.

      Oh, and if you’re travelling on a cruise for one night only, you won’t need to add our Cruise Cover to your policy. Consider it a little thank you for choosing to take us on your getaway.

      Good to know: Sorry, but we don’t cover sailing (on a boat with sails) in international waters – only in Australian coastal waters and the coastal waters of other countries.

      You may not like this, but that’s a hard no.

      Cruise ships often don't have to have doctors on board who are registered to practice in Australia. So, if you’re unwell and visit a doctor on board, it likely won’t be covered by Medicare, and you may end up with out-of-pocket expenses. No one wants that, right?

      That’s why you should consider taking out travel insurance for any cruises you take in Australia so you’ve got cover for unexpected medical costs.

      But why should you choose our domestic cruise travel insurance cover? So you can sail more and worry less, of course! Plus, it’s easy to buy. Simply select enter/select ‘Domestic cruising’ as your travel area when getting a quote and we’ll provide you with our international plans for your domestic cruise, which include overseas medical expenses cover. This means if you do need a doc on board your domestic cruise, we’ll be here to help.

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      True travel claims stories: the cruise edition

      A group of our Cover-More travellers heading to New Zealand missed their cruise because their flight was delayed. To make matters worse, their luggage still hadn’t arrived by the time they landed in Auckland. Agghhh! Annoyingly, by the time they reached the cruise terminal (still without their luggage), it was too late to board their cruise. Having missed the first segment of their trip, they flew to Vanuatu, where they were able to successfully join the ship. Hooray! We settled their claim for extra travel costs of $1,560, which was the good news they needed.

      Want more care with your cover? We’re here for our global travellers

      ~300,000

      The number of assistance calls we get each year from travellers who are in a pickle and need help.

      ~50,000

      The number of assistance cases we handle each year (AKA travellers who need medical, safety or travel help). 

      ~1,400

      The number of medical evacuations and repatriations we help make happen each year for our travellers in need.

      85,000+

      The number of brilliant hospitals, doctors in our global network who help and support you overseas.

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      This is how our global Cover-More assistance team (also known as World Travel Protection) supported travellers across all our Zurich Cover-More brands and other third-party businesses in 2024 from our dedicated emergency travel assistance Command Centres located in Brisbane (Australia), Toronto (Canada) and London (UK). Want the global actuals for our 2024 assistance stats? They are: 294,491 assistance calls, 47,395 assistance cases, and 1,362 repatriations/evacuations.

      Why do millions of travellers choose our adventure travel insurance?

      Quality care, helpful cover, years of experience? Take your pick.

      Access to 24/7 emergency assistance
      Need help?
      Cover for 80 activities, automatically included
      What’s on the list?
      35+ years supporting Australians like you
      Who are we?
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      Our app gives you more so you can worry less

      You can buy your cover, keep your policy in your pocket – and more. With access to top travel discounts, our AI itinerary planner, up-to-date safety advice, 24/7 assistance, local emergency numbers – even a hospital and pharmacy locator! – it’s an app that’s actually useful.

      Need a cruise director? Get on board with our tips and trip ideas

      Here's some advice to help you plan a top-notch cruising holiday. Anchors aweigh!

      Should I go on a cruise for my next trip?

      Worried about too many people, ‘boring’ buffets, or seasickness? Discover if cruising right for you.

      Learn more
      Do I even need cruise travel insurance?

      If you lose your luggage, are delayed, or need medical help, you’ll be happy you had cover.

      Learn more
      What type of cruise should I choose?

      Decide to cruise at home or away, as a senior or a single, at sea, or by river. Nice options, hey?

      Learn more

      Need emergency support, fast? We’re here to care for you, 24/7.

      Get help now

      Cruise Cover FAQs

      You’ve got questions? We’ve got answers.

      How annoying! If you (or your bags) miss the boat because of a delayed connection, our Cruise Cover option may be able to get you back on board.

      If the cruise ship takes off without your bags, and your Cover-More policy includes our Cruise Cover option, our delayed luggage cover can reimburse you for any reasonable expenses incurred to replace delayed items.

      If you’re planning on travelling with expensive items, you might want additional cover if you want them insured. This extra level of cover can be added to your policy when you buy it.

      For more information regarding our delayed luggage cover and benefit limits, read the PDS.

      It depends. Our Cruise Cover includes cover for onboard emergency medical and dental expenses and ship-to-shore medical expenses incurred when you’re on a multi-night cruise. If you fall ill with COVID-19 while on board a cruise, we can help you financially and provide emergency assistance support if you need it.

      We may sound like a broken record, but it’s for good reason: for more information on what is and isn’t covered for COVID-19-related situations while you’re on a multi-night cruise, please read the PDS or take a read of our COVID-19 page.

      Slightly-boring-but-important: There is no cover for any cabin confinement claims related to COVID-19 – even if Cruise Cover is included in your policy.

      We're sorry, but no. To benefit from what we offer with our Cruise Cover, you must add it to your travel insurance policy before you leave home. This means before you catch any flights or take any transportation required to get to the port your ship leaves from.

      But there’s an easy fix to this – make sure you consider all the cover you’ll need before you head off! So, as soon as you book any element of your cruise, get travel insurance that includes cover for cruises.

      To find out how much it costs to include our cruise travel insurance cover in your, get a quote online now.

      Absolutely. Our Cruise Cover offers onboard medical and emergency dental cover, and ship-to-shore medical cover. This means if you get sick or injured, we can help – whether it’s financially or accessing the health care you need.

      You can call our 24-hour emergency assistance team whenever you need to ask for help – even if you’ve just got questions. But if you do end up being hospitalised while you’re on the cruise, please contact us as soon as it’s safe or a loved one is able to do so. You never know how we’ll be able to offer you support!

      Useful titbits:

      • If you require urgent medical attention, you may need to be evacuated from your cruise and taken to hospital. If you do, don’t stress – this isn’t our assistance team’s rodeo. They know how to help you and get you to where you need to be, safely.
      • Cruise ships do offer medical assistance, the medics are only there to stabilise your condition. So, you may not be able to get all the help you need without leaving the ship.

      Nope. Cruises are their own unique kind of holiday, so we keep this cover separate to our base plans.

      If you’re travelling for two or more nights on a sea or ocean cruise, you’ve got to tell us so we can provide you with the cover you’ll need.

      So, if you’re taking a multi-night cruise (except for river cruises within Australia), you must answer ‘Yes’, when asked during your quote process, ‘Will you be travelling on an ocean or sea cruise for two or more nights?’. You’ll have to pay the additional premium to be covered if something goes wrong on your cruise. (This cover is not required for river cruises within Australia or international destinations.)

      To see full details of our cruise insurance cover, read the PDS.

      Cruise ships are fabulous, but they are usually only equipped with basic medical assistance. If you need more detailed medical attention to prevent long-term medical illness or death, you will need to be evacuated from the ship.

      You’ll be delighted know our Cruise Cover can protect you from having to fork out for your medical evacuation costs, which can be super-expensive. For more information, check out the PDS or look at the cover table at the top of this very page.

      Lucky you, you international traveller, you. We are all for cruises with multiple stops, so we’re here to cover you.

      When getting a quote, you can select multiple destinations under ‘Where are you going?’. You can even select a region – such as ‘All of Africa’ or ‘All of Europe’ – or ‘Anywhere in the world’ to cover you when you’re cruising through multiple destinations.

      Then, when we ask you if you’re travelling on a sea or ocean-going cruise for two or more nights, select ‘Yes’. You’ll have to pay the additional premium to get cover, but once you do, you can worry less knowing we’re here for you.

      Want a bit more help getting your head around protecting your multi-country cruise? Call us on 1300 72 88 22.

      We’re sorry to hear this! If sudden illness, injury, or an unexpected weather event stops you from hoisting the flag of adventure on your cruise, our Cruise Cover can help.

      It includes cover for non-refundable, unused, prepaid expenses (such as deposits or onshore bookings) subject to the criteria outlined in the PDS, up to the level of cancellation cover you added to your policy. Just be sure to include Amendment and Cancellation Costs cover in your policy when prompted to access it.

      Don't forget: the cover limit for cruise cancellation depends on the Amendment and Cancellation Costs cover you choose when buying your policy. Check out the PDS for details.

      Good news: you can do it online at anytime from anywhere! Our straight-forward claims process means you’re able to quickly upload the documents you need to file for your claim with ease. Just head over to our online claims tool to begin.

      You'll hear back from us within 10 working days of us receiving your claim, but if you need to know more, we’re here for you. Call us on 1300 36 26 44.

      If you can’t use the online tool, you can post your claim to us, and you’ll find the details of what you’ll need and the address to post to here.

      Note to self: We need to know about your incident or mishap within 60 days of the return date on your Certificate of Insurance, so don’t wait too long to submit your claim.

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      Got more questions? Check out our
      FAQs hub or call us on 1300 72 88 22.

      More cruising, less fuss – get a Cover-More travel insurance quote for your cruise.

      Start now