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World Events and Claims Advice

When events occur that affect new policies or affect our policyholders travelling in the area, we post relevant travel insurance advisory information here.

If you are planning to travel to a region mentioned in our claims advice section or you are already there, read through the relevant documentation to find out how this could influence your travel plans and your travel insurance policy.

Note: past advice may still be relevant, so please ensure you review all advisories before purchase.

Ongoing Worldwide Advice

Coronavirus (COVID-19)

Mount Agung Volcano

Zika Virus 

See below for more alerts that may be relevant to you.

2020: Current Updates

2019

Jetstar Strikes
12 December 2019
 
New Zealand White Island Volcano
10 December 2019
 
New Zealand Severe Storms and Flooding
10 December 2019
 
Lebanon Protests
25 October 2019
 
Chile Riots
22 October 2019
 
Hong Kong Protests
7 August 2019
 
Update regarding Mount Agung volcano
27 May 2019
 
Boeing 737 Operations Temporarily Grounded
14 March 2019
 
Pakistan Airspace Closure
28 February 2019

2018

Super Typhoon Mangkhut
14 September 2018
 
Hurricane Florence
11 September 2018
 
Typhoon Jebi
7 September 2018
 
Hurricane Lane
23 August 2018
 
Underwriter update regarding outbreak of Zika Virus
14 August 2018
 
Lombok Earthquake
6 August 2018
 
Vanuatu Volcano 
27 July 2018
 
Greece Fires 
25 July 2018
 
Update regarding Mount Agung volcanic activity
29 June 2018
 
Kilauea volcanic and tectonic activity
8 May 2018
 
Tropical Cyclon Keni
9 April 2018
 
Philippines island of Boracay 
6 April 2018
 
Cyclone Gita 
20 February 2018
 
Severe Weather USA and Canada
5 January 2018

2017

Update about Mount Agung Indonesia
26 November 2017
 
Mexico Earthquake
20 September 2017
Important information on the Mexico Earthquake issued on 20 September 2017
Mount Agung Indonesia
18 September 2017
Important information on the volcanic activity in Mount Agung Indonesia issued on 18 September 2017
Hurricane Irma USA
6 September 2017
Important information on Hurricane Irma issued on 6 September 2017
Hurricane Harvey USA
28 August 2017
Important information on Hurricane Harvey issued on 28 August 2017
Spain Terror Attack
18 August 2017
Important information on the Spain Terror Attack issued on 18 August 2017
Australia Cyclone Debbie
27 March 2017
Important information on Cyclone Debbi issued on 27 March 2017

2016

Japan Earthquake
22 November 2016
Important information on the Japan Earthquake issued on 22 November 2016.
New Zealand Earthquake
14 November 2016
Important information on the New Zealand Earthquake issued on 14 November 2016.
Severe Weather in United States
7 October 2016
Important information on Severe Weather in United States issued 07 October 2016.
Mount Rinjani Volcanic Ash Cloud - Update
6 October 2016
Important information on Mount Rinjani Volcanic Ash Cloud issued 06 October 2016.
Mount Rinjani Volcanic Ash Cloud
28 Sept 2016
Important information on Mount Rinjani Volcanic Ash Cloud issued 28 September 2016.
Scam Email Alert
22 September 2016
Important information on the Scam Email issued 22 September 2016.
Severe Weather in Hawaii
1 September 2016
Important information on the Severe Weather in Hawaii issued 1 September 2016.
Thailand Bombings
12 August 2016
Important information on the Thailand Bombings issued 12 August 2016.
Mount Rinjani Volcanic Ash Cloud - Update
11 August 2016
Important information on the Mount Rinjani Volcanic Ash Cloud issued 11 August 2016.
Mount Rinjani Volcanic Ash Cloud
2 August 2016
Important information on the Mount Rinjani Volcanic Ash Cloud issued 02 August 2016.
Turkey Military Coup
16 July 2016
Important information on the Turkey Military Coup issued 16 July 2016.
Nice, France Terror Attack
15 July 2016
Important information on the Terror Attack in Nice, France issued 15 July 2016.
Global Spread of the Zika Virus
30 June 2016
Important information on the Global Spread of the Zika Virus issued 30 June 2016.
Turkey Istanbul Airport Bombings
29 June 2016
Important information on the Turkey Istanbul Airport Bombings issued 29 June 2016.
European Floods
3 June 2016
Important information on the floods in Europe issued 3 June 2016.
Cyclone Winston
20 February 2016
Important information on Cyclone Winston issued 20 February 2016.
Zika Virus
8 February 2016
Important information on the Zika Virus Outbreak issued 8 February 2016.

2015

Bali Mt Rinjani Volcanic Ash Cloud - Updated 15 Dec 2015
15 December 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 15 December 2015.
Bali Mt Rinjani Volcanic Ash Cloud - Updated 26 Nov 2015
26 November 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 26 November 2015.
Updated Paris Attacks
17 November 2015
Important information on the Paris Attacks - Updated 17 November 2015.
Paris Attacks
14 November 2015
Important information on the Paris Attacks 14 November 2015.
Bali - Mt Rinjani Volcanic Ash Cloud
3 November 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 3 November 2015.
Bali - Mt Rinjani Volcanic Ash Cloud
5 August 2015
Updated information on the Mt Raung Volcanic Ash Cloud.
Advice for Bali Ash Cloud - 13 July 2015
13 July 2015
Important information on the Mt Raung Volcanic Ash Cloud.
Advice for Bali Ash Cloud - 3 July 2015
3 July 2015
Important information on the Mt Raung Volcanic Ash Cloud.
Advice on USA Visa Issuing Delays
19 June 2015
Important information on the USA visa issuing delays.
Advice on Nepal Earthquake
27 April 2015
Important information regarding Nepal Earthquake.
Advice on Cyclone Pam
16 March 2015
Important information regarding Cyclone Pam