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World events and claims advice

 

When events occur that affect new policies or affect our policyholders travelling in the area, we post relevant travel insurance advisory information here. If you are planning to travel to a region mentioned in our claims advice section or you are already there, read through the relevant documentation to find out how this could influence your travel plans and your travel insurance policy.

Current - 2017

Mexico Earthquake
20 Sep 2017
Important information on the Mexico Earthquake issued on 20 September 2017
 
Mount Agung Indonesia
18 Sep 2017
Important information on the volcanic activity in Mount Agung Indonesia issued on 18 September 2017
 
Hurricane Irma USA
6 Sep 2017
Important information on Hurricane Irma issued on 6 September 2017
 
Hurricane Harvey USA
28 Aug 2017
Important information on Hurricane Harvey issued on 28 August 2017
 
Spain Terror Attack
18 Aug 2017
Important information on the Spain Terror Attack issued on 18 August 2017
 
Australia Cyclone Debbie
27 Mar 2017
Important information on Cyclone Debbi issued on 27 March 2017

2016

Japan Earthquake
22 Nov 2016
Important information on the Japan Earthquake issued on 22 November 2016.
New Zealand Earthquake
14 Nov 2016
Important information on the New Zealand Earthquake issued on 14 November 2016.
Severe Weather in United States
07 Oct 2016
Important information on Severe Weather in United States issued 07 October 2016.
Mount Rinjani Volcanic Ash Cloud - Update
06 Oct 2016
Important information on Mount Rinjani Volcanic Ash Cloud issued 06 October 2016.
Mount Rinjani Volcanic Ash Cloud
28 Sept 2016
Important information on Mount Rinjani Volcanic Ash Cloud issued 28 September 2016.
Scam Email Alert
22 Sept 2016
Important information on the Scam Email issued 22 September 2016.
Severe Weather in Hawaii
1 Sept 2016
Important information on the Severe Weather in Hawaii issued 1 September 2016.
Thailand Bombings
12 Aug 2016
Important information on the Thailand Bombings issued 12 August 2016.
Mount Rinjani Volcanic Ash Cloud - Update
11 Aug 2016
Important information on the Mount Rinjani Volcanic Ash Cloud issued 11 August 2016.
Mount Rinjani Volcanic Ash Cloud
02 Aug 2016
Important information on the Mount Rinjani Volcanic Ash Cloud issued 02 August 2016.
Turkey Military Coup
16 Jul 2016
Important information on the Turkey Military Coup issued 16 July 2016.
Nice, France Terror Attack
15 Jul 2016
Important information on the Terror Attack in Nice, France issued 15 July 2016.
Global Spread of the Zika Virus
30 Jun 2016
Important information on the Global Spread of the Zika Virus issued 30 June 2016.
Turkey Istanbul Airport Bombings
29 Jun 2016
Important information on the Turkey Istanbul Airport Bombings issued 29 June 2016.
European Floods
3 Jun 2016
Important information on the floods in Europe issued 3 June 2016.
Cyclone Winston
20 Feb 2016
Important information on Cyclone Winston issued 20 February 2016.
Zika Virus
8 Feb 2016
Important information on the Zika Virus Outbreak issued 8 February 2016.

2015

Bali Mt Rinjani Volcanic Ash Cloud - Updated 15 Dec 2015
15 Dec 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 15 December 2015.
Bali Mt Rinjani Volcanic Ash Cloud - Updated 26 Nov 2015
26 Nov 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 26 November 2015.
Updated Paris Attacks
17 Nov 2015
Important information on the Paris Attacks - Updated 17 November 2015.
Paris Attacks
14 Nov 2015
Important information on the Paris Attacks 14 November 2015.
Bali - Mt Rinjani Volcanic Ash Cloud
3 Nov 2015
Important information on the Mt Rinjani Volcanic Ash Cloud issued 3 November 2015.
Bali - Mt Rinjani Volcanic Ash Cloud
5 Aug 2015
Updated information on the Mt Raung Volcanic Ash Cloud.
Advice for Bali Ash Cloud - 13 July 2015
13 Jul 2015
Important information on the Mt Raung Volcanic Ash Cloud.
Advice for Bali Ash Cloud - 3 July 2015
3 Jul 2015
Important information on the Mt Raung Volcanic Ash Cloud.
Advice on USA Visa Issuing Delays
19 Jun 2015
Important information on the USA visa issuing delays.
Advice on Nepal Earthquake
27 Apr 2015
Important information regarding Nepal Earthquake.
Advice on Cyclone Pam
16 Mar 2015
Important information regarding Cyclone Pam